We do not accept exchanges or returns on products that have been used, worn, damaged, modified, printed or customised unless they have been deemed faulty. All claims for faulty goods must follow our returns process. For more details please contact us.
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EXCHANGES: Unless stated otherwise on the product page or during check-out, any item/s purchased that you wish to return can be exchanged for another product or store credit only if the product & all of its packaging & tags are intact, undamaged, unworn/modified & re-sellable. Any such exchanges will incur a 15% restocking fee & the number of items you may return from any one order is limited to the lesser of either 10 items or 10% of the total order quantity. It is the customers responsibility to pay for return.
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REFUNDS: Refunds will only be given for faulty products. All faulty products must be assessed via our returns department. Contact us for more details. |